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    Buying & Selling

    • When do I get paid?
    • Laybuy Service fee
    • Service Fees
    • There's an issue with my purchase. What do I do?
    • How it Works
    • Book a Courier
    • DW Shipping Kits (NZ Only)
    • Purchase Protection Statuses
    • How do I message the Seller/Buyer?
    • Shipping is included in to the total price. Why?
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    Renting (NZ Only)

    • What are DW Rentals?
    • What if my rental doesn't fit, or doesn't look quite right?
    • What is Renting?
    • Rip & Stain Protection
    • Return Bags
    • Late Returns or Damage/Loss of Items
    • What is a Backup Style?
    • "My Wardrobe" - Rent out your Wardrobe with DW
    • Laybuy when Renting
    • Rental Drop-off
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    My Account

    • How to make a Withdrawal
    • Help! My country is incorrect
    • I am unable to login to my account
    • How to clear cookies if you are having login issues
    • How do I activate my acount?
    • Account Safety Guide
    • How do I verify my phone number?

    Policies

    • DW Purchase Protection
    • DW Fees
    • Shipping Policy
    • Cancellation Policy
    • COVID-19 Update
    • Card Payment Fee
    • Returns Policy
    • Spin & Win - Terms and Conditions
    • Dormant Accounts
    • Laybuy Mania 2021
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    Contact

    • How do I contact Designer Wardrobe?

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