Return Bags

Return Bags make renting easy - when you've rented an item, you'll receive a Return Bag. All you have to do is pop your item in the bag, and drop it off at your nearest NZ Post or drop-off location!

How does it work?

1
Pack and secure your rental in your reusable bag.
2
Attach the return pre-paid courier ticket as follows:
Nylon zip-up bag: no sticking required, simply slip the return ticket over the top of the original in the clear plastic pocket.
Compostable bag: stick the return courier ticket over the original.
3

Drop it at the post office. To avoid any late fees, this must be scanned in at the counter, not put in a post box.

Or, you can drop your item back to our 24/7 Drop Box located Albany, Auckland Depot regardless of the return option you chose! Learn more

All done - you don't even need to enter any tracking numbers or let us know!

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